We offer a fully HIPAA compliant medical transcription service that assures high confidentiality. As your business associates, we maintain the highest level of confidentiality that is required. All confidential data is encrypted before transfer. We are fully committed to our clients and understand the concern they have regarding these issues. Acu Trans has introduced detailed procedures and systems to ensure that Protected Health Information (PHI) is used and disclosed in accordance with HIPAA rules and regulations. In an effort to maintain the utmost security and protection of your medical data, Acu Trans has taken the following steps to ensure Privacy and HIPAA compliance:
Core Security Protocols
- File Encryption: All audio and text files are protected by 1024-bit encryption. All use of the application is forced to occur using secure HTTPS protocol (SSL) with 1024-bit encryption strength.
- Passwords and Usernames: Access requires a valid username and password. Files are routed through our central data center to ensure privacy, integrity, and reliability.
- Audit Trail: Each file is monitored electronically. Every access event is recorded, including IP address, user ID, date, time, and elapsed time.
Additional Security
- Non-Disclosure Agreements: All Acu Trans employees sign a comprehensive NDA and are equipped with a HIPAA procedures manual.
- Limited Access Capabilities: Transcriptionists cannot save documents locally; they work only on secure, audited servers. Workstations lack removable media (CD/Floppy) and firewalls block non-essential internet access.
- IP Addresses & File Tracking: We limit system logins to specific IP addresses. Administrators routinely audit the transcription process to ensure continuous record security.